The SoBe Group, Inc. DBA SoBeGraphics.com Privacy
Statement
This privacy statement discloses the privacy practices for www.sobegraphics.com
We respect your privacy!
Any and all information collected on this site will be kept strictly confidential and will not be sold, reused, rented, disclosed, or loaned!
Any information you give to us will be held with the utmost care and will not be used in ways that you have not consented to. If you have any questions, please feel free to call or email us.
Information Collection and Use
The SoBe Group, Inc. is the sole owner of the information collected on this
site. We will not sell, share, or rent this information to others in ways
different from what is disclosed in this statement. The SoBe Group, Inc.
collects information from our users at several different points on our website.
Registration
In order to use this website, a user must first complete the registration form.
During registration a user is required to give their contact information (such
as name and email address). This information is used to contact the user about
the services on our site for which they have expressed interest. It is optional
for the user to provide demographic information (such as income level and gender),
and unique identifiers (such as social security number), but encouraged so we
can provide a more personalized experience on our site.
Order
We request information from the user on our order form. Here a user must provide
contact information (like name and shipping address) and financial information
(like credit card number, expiration date). This information is used for billing
purposes and to fill customer?s orders. If we have trouble processing
an order, this contact information is used to get in touch with the user.
Cookies
A cookie is a piece of data stored on the user?s hard drive containing
information about the user. Usage of a cookie is in no way linked to any personally
identifiable information while on our site. Once the user closes their browser,
the cookie simply terminates. For instance, by setting a cookie on our site,
the user would not have to log in a password more than once, thereby saving
time while on our site. If a user rejects the cookie, they may still use our
site. The only drawback to this is that the user will be limited in some areas
of our site. For example, the user will not be able to participate in any of
our Sweepstakes, Contests or monthly Drawings that take place. Cookies can also
enable us to track and target the interests of our users to enhance the experience
on our site.
Log Files
We use IP addresses to analyze trends, administer the site, track user?s
movement, and gather broad demographic information for aggregate use. IP addresses
are not linked to personally identifiable information in any way.
Sharing
We use an outside shipping company to ship orders, and a credit card processing
company to bill users for goods and services. These companies do not retain,
share, store or use personally identifiable information for any secondary purposes.
We partner with another party to provide specific services. When the user signs
up for these services, we will share names, or other contact information that
is necessary for the third party to provide these services. These parties are
not allowed to use personally identifiable information except for the purpose
of providing these services.
Links
This web site contains links to other sites. Please be aware that The
SoBe Group, Inc. is not responsible for the privacy practices of such other
sites. We encourage our users to be aware when they leave our site and to
read the privacy statements of each and every web site that collects personally
identifiable information. This privacy statement applies solely to information
collected by this Web site.
Surveys & Contests
From time-to-time our site requests information from users via surveys or contests.
Participation in these surveys or contests is completely voluntary and the user
therefore has a choice whether or not to disclose this information. Information
requested may include contact information (such as name and shipping address),
and demographic information (such as zip code and age). Contact information
will be used to notify the winners and award prizes. Survey information will
be used for purposes of improving the use and satisfaction of this site.
Security
This website takes every precaution to protect our users? information.
When users submit sensitive information via the website, your information is
protected both online and off-line. When our registration/order form asks users
to enter sensitive information (such as credit card number and/or social security
number), that information is encrypted and is protected with the best encryption
software in the industry - SSL. While on a secure page, such as our order form,
the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft
Internet Explorer becomes locked, as opposed to un-locked, or open, when you
are just ?surfing?. While we use SSL encryption to protect sensitive
information online, we also do everything in our power to protect user-information
off-line. All of our users? information, not just the sensitive information
mentioned above, is restricted in our offices. Only employees who need the information
to perform a specific job (for example, our billing clerk or a customer service
representative) are granted access to personally identifiable information. Our
employees must use password-protected screen-savers when they leave their desk.
When they return, they must re-enter their password to re-gain access to your
information. Furthermore, ALL employees are kept up-to-date on our security
and privacy practices. Any time new policies are added, our employees are notified
and/or reminded about the importance we place on privacy, and what they can
do to ensure our customers? information is protected. Finally, the servers
that we store personally identifiable information on are kept in a secure environment,
behind locked doors. If you have any questions about the security at our website
please contact us..
Special Offers
We send all new members a welcoming email to verify password and username.
Established members will occasionally receive information on products, services,
special deals, and a newsletter. Out of respect for the privacy of our users
we present the option to not receive these types of communications. Please see
our choice and opt-out below.
Site and Service Updates
We also send the user site and service announcement updates. Members
are not able to un-subscribe from service announcements, which contain important
information about the service. We communicate with the user to provide requested
services and in regards to issues relating to their account via email or phone.
Correction/Updating Personal Information:
If a user?s personally identifiable information changes (such
as your zip code), or if a user no longer desires our service, we will endeavor
to provide a way to correct, update or remove that user?s personal data
provided to us. This can usually be done at the member information page or by
emailing our Customer Support.
Choice/Opt-out
Our users are given the opportunity to ?opt-out? of having their
information used for purposes not directly related to our site at the point
where we ask for the information. For example, our order form has an ?opt-out?
mechanism so users who buy a product from us, but don?t want any marketing
material, can keep their email address off of our lists. Users who no longer
wish to receive any promotional materials from us may opt-out of receiving these
communications by logging into their account and selectin not to receieve this
information.
Notification of Changes
If we decide to change our privacy policy, we will post those changes on
our Homepage so our users are always aware of what information we collect,
how we use it, and under circumstances, if any, we disclose it. If at any
point we decide to use personally identifiable information in a manner different
from that stated at the time it was collected, we will notify users by way
of an email. Users will have a choice as to whether or not we use their
information in this different manner. We will use information in accordance
with the privacy policy under which the information was collected. If you
feel that this company is not abiding by its posted privacy policy, you
should contact customer relations by emailing or calling (305) 884-4008.
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